Privacy Policy


Your privacy is important to us. It is Aviel TMS policy to respect your privacy regarding any information we may collect from you across our website, and our mobile app.

We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.

We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use, or modification.

We don’t share any personally identifying information publicly or with third parties, except when required by law.

You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.

Your continued use of our website and mobile app will be regarded as an acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.

How We Use Location Tracking

The Aviel TMS mobile application (on Google Play and Apple App stores) collects background device location data with the intent of tracking an active transportation vehicle’s position for the purposes of (A) communicating prompt and accurate ETA information to first-party entities (i.e. shipper & customer), (B) reducing the need to contact drivers directly with distracting texts / phone calls, and (C) providing the means for 3rd party transportation services to automatically transmit their driver’s position, which is a common and expected contractual obligation in logistics.

Device location tracking begins (background location transmission) only if a driver is logged in, and if that driver has an active load. Location transmission ceases once the final appointment on an order has been completed, or the driver logs out. Location transmissions may be used to create a “check call” instance in Aviel’s database, which is retained for an order’s historical tracking data and is not shared with 3rd parties. Aviel may share anonymized position data (simple time and coordinates, no user data) with our 3rd party transportation partner to obtain ETA information with respect to the active order’s next destination(s).

Drivers using the Aviel mobile app can choose to reduce precision, allow only foreground tracking, or revoke location data tracking altogether via their OS settings, but may experience limited respective performance (only for features that rely on location data).


This policy is effective as of 12 February 2024.